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Thomas Cochran

Data and Reporting

How Janitorial Teams Can Sharpen Communication About Deficiencies

Upholding the terms of your contract or service-level agreement (SLA) is crucial to your team’s success. One thing that makes it much easier? The right communication. Every stakeholder on your team should be involved in addressing and correcting deficiencies before your client notices. Inspection software and apps ensure that every Read more…

By Thomas Cochran, 1 yearNovember 15, 2021 ago
Janitorial Inspections

How to Define Deficiencies on Your Janitorial Inspections

To put it simply, a deficiency on a janitorial inspection is when a line item falls below an acceptable level. The question is, how can you determine what that level should be?     Your business or organization’s definition of a “deficiency” level will depend on a variety of factors, including: Industry Read more…

By Thomas Cochran, 2 yearsMay 11, 2021 ago
Cleaning

Creating a High-Touch Surface Audit (and Sample Form)

Healthcare facilities have long practiced the art of the high-touch surface audit because any lapse in their cleaning regimen can have devastating consequences. During the COVID-19 pandemic, that thinking has expanded to all industries. Schools, office buildings, retail buildings, and more are all using these audits to ensure that frequently touched Read more…

By Thomas Cochran, 2 yearsApril 2, 2021 ago
Client Relationships

Janitorial Bid Walk-Through Guide and Sample Checklist

A bid walk-through checklist helps the bid walk-through process go more smoothly and helps increase your chances of winning the contract. That’s because having a walk-through checklist gives you an advantage over your competitors. It’s your opportunity to introduce yourself and to exhibit your professionalism to potential clients. Companies looking Read more…

By Thomas Cochran, 2 years ago
Screenshot of OrangeQC inspection app with the end-of-day report pulled up.
Janitorial Inspection App

End-of-Shift Inspections for Janitorial Teams

End-of-shift inspections are one of the most important forms janitorial, facilities, and custodial teams use. We’re going to explore what end-of-shift report is, who should perform them and why, what makes them so vital, and how to create your own form with sample questions you can use. Regular inspections are Read more…

By Thomas Cochran, 2 yearsJanuary 12, 2021 ago
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