Set up an email address clients can message with concerns or maintenance requests. We’ll automatically import and organize everything in our simple ticket system, which tracks your team’s tasks. You can create tickets for regular maintenance and work orders, too. Tickets can be assigned, commented on, and updated so everyone knows the status of an issue and who’s responsible for what. And because tickets are accessible via the web, mobile app, and email, everyone can communicate in the way that works for them.