This is the final article in our series on improving your quality control process. Just to review, so far, we’ve talked about: Why do QC, and how great inspections = happy customers How to build a great inspection form and develop the right rating system Four steps to set your Read more…
We’ve talked to so many janitorial teams who thought they were doing a great job . . . only to find out their client was actually unhappy with the cleaning quality. (In fact, that’s why some of our clients seek out OrangeQC in the first place.) On the flip side, Read more…
Great janitorial work order software is all about efficiency. It saves your team the time and money you’d spend manually sorting through requests, forwarding client emails to the right person, and remembering to follow up on a mish-mash of issues. That’s why getting it right is crucial for cleaning companies. Read more…
What will your customers want from your business in 10 years?
Great communication helps keep your client relationships solid—and sell your service to new clients. So how do you start the conversations that clients want to have? We have a few ideas…