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Client Relationships

Client Relationships

QC 101: How to Get More Business with a Great QC System

This is the final article in our series on improving your quality control process. Just to review, so far, we’ve talked about: Why do QC, and how great inspections = happy customers How to build a great inspection form and develop the right rating system Four steps to set your Read more…

By Rachel Matuch, 8 months9 months ago
Two people look over a report on a computer
Client Relationships

Best Practices for Your Public Relations (PR) Report and Why You Need One

We’ve talked to so many janitorial teams who thought they were doing a great job . . . only to find out their client was actually unhappy with the cleaning quality. (In fact, that’s why some of our clients seek out OrangeQC in the first place.) On the flip side, Read more…

By Gina Meeks, 2 years2 years ago
Client Relationships

How Bad (or No) Janitorial Work Order Software Costs You

Great janitorial work order software is all about efficiency. It saves your team the time and money you’d spend manually sorting through requests, forwarding client emails to the right person, and remembering to follow up on a mish-mash of issues. That’s why getting it right is crucial for cleaning companies. Read more…

By Rachel Matuch, 3 years2 years ago
Business professionals shaking hands
Client Relationships

One Question to Future-Proof Your Business

What will your customers want from your business in 10 years?

By Matt, 4 years2 years ago
People in a meeting looking at data on a laptop
Client Relationships

The Conversations that Help You Keep Clients (and Win New Ones)

Great communication helps keep your client relationships solid—and sell your service to new clients. So how do you start the conversations that clients want to have? We have a few ideas…

By Rachel Matuch, 4 years2 years ago
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