A process compliance inspection helps you ensure that the things you can’t see are being properly cleaned and disinfected. It helps get your entire team on the same page. Additionally, it’s a step you can take to assure your clients that you’re cleaning effectively. Why now is the time to Read more…
Cleaning teams are on the front lines of helping confront the novel coronavirus pandemic. As the situation changes quickly, it’s not always clear where to find the right information. Here are a few questions we’ve heard within the janitorial community recently, as well as resources to help you find more Read more…
It’s amazing what photos can do for janitorial and facilities inspections. There’s just no better way to capture the conditions on-site, get examples to share with your team, and ensure that problems have been fixed. Plus, they’re fast! On the flip side, not every inspection needs a photo. Knowing when Read more…
Mark Heller is the president of Hygiene Performance Solutions, a consulting and coaching firm. He works with hospitals, long-term care facilities, and other organizations to help them improve their cleaning and disinfecting processes. His experience as a healthcare executive — and advising other organizations — gives him incredible insight into the Read more…
Kathy Patton has a unique job in the custodial industry: she’s the Business Development Coordinator for the Contract Services Division of Licking/Knox Goodwill Industries, Inc. (That’s right, Goodwill offers custodial services — more on that in a minute.) Kathy’s prior experience in the technology industry, along with the special population Read more…
ISSA Show North America 2019 is heating up in Las Vegas — even though Day 2 is kicking off with a rare rainstorm. Thanks to everyone who has stopped by Booth 574 to say hi! One of the best parts of ISSA is all of the education and expertise being Read more…
Judy Gillies is the president of The Surge Group, a cleaning consulting company in Toronto. She’s a CPA who has found the jump from finance to janitorial a natural fit. “Cleaning is a lot about numbers,” she says. When businesses ignore that, they do so at their own peril. Today, Read more…
We first met Johnathan Winters, the Associate Director of Residential Services for Northwestern University, at an ISSA conference back in 2012. At that point, the Residential Services team was still doing inspections on paper, and he was looking to take things digital. We’ve been working together ever since. Johnathan recently Read more…
Want to improve your cleaning quality? Need to know how things are really going on-site — over time, without bias? Janitorial inspections are the key. First: What are janitorial quality control inspections, and why do them? At their most basic, a janitorial or facility inspection is an evaluation of the Read more…
Jeff Gilkey is an industry veteran. He’s the Manager of Custodial & Safety Services at Franciscan University of Steubenville, where he started nearly 14 years ago; before that, he was a housekeeping manager in the healthcare field. During that time, he’s seen a lot of change. “For years, I just Read more…