When a problem at one of your sites needs to be fixed, what happens next? Upholding the terms of your contract or service-level agreement (SLA) is crucial to your team’s success. The right communication makes that much easier. Everyone on your team should be involved in addressing and correcting deficiencies. Read more…
We’ve just launched the ability to fully customize your OrangeQC account dashboard with a whole new suite of personalization options! This upgrade has been in the works for a while, and we’re so excited to put these tools in your hands. Custom dashboards make it easier to keep a pulse Read more…
There’s nothing like a good success story — and the University of Minnesota’s Office of Classroom Management has an amazing one. The quality control data they’ve tracked over the years dramatically illustrates their team’s triumph. (So do the before-and-after photos!) Because their student team uses OrangeQC on campus, we got Read more…
Collecting great data is only the first step. Next, you need to use it. Too many teams do regular inspections, and then just let the data . . . sit. Or maybe they look at one metric without probing deeper to get the right insights. But when you know how Read more…
Is “data” a four-letter word in your book? In the day-to-day struggle to Get Stuff Done, collecting and using data can take a backseat to… pretty much everything. It’s never going to be the most urgent thing on your plate. But it is one of the most important. So don’t Read more…
