See your inspection results in real time with automatic dashboards. Follow tickets from creation to resolution. Customize forms for cleanliness, traveler experience, ASQ audits, Skytrax inspections, and more. OrangeQC tracks your quality control so you can check in on your airport facilities at a glance, or dive deep for granular insights.
Airports are complicated enough to manage; your inspection app should be refreshingly simple.
OrangeQC replaces old-fashioned clipboards and complicated software, empowering your team to be proactive about customer experience in your facilities. Our form builder creates inspection templates that fit your needs.
Kim Payne
Aviation Department Service Delivery Assistant Manager for the Port Authority of New York and New Jersey
Tickets let your team track issues from complaint to resolution. Collect input from staff, inspectors, and even travelers, based on your team’s needs.
Our ticketing system is designed to be accessible by whoever your team needs to access it. Access via website, mobile app, and even email help gather all the right information in one place. Track, assign, and complete tickets to see your team’s response in real-time.
CVG Airport uses QR codes to allow travelers to submit issues and complaints for housekeeping to promptly resolve (for example, if a restroom needs attention).
Rae Jean Chambers
Assistant Supervisor of Housekeeping for CVG Airport
Skytrax and Airport Service Quality (ASQ) scores are on everyone’s minds. Now you can define quality control processes and measure your organization’s progress toward your goal. No more hoping areas will improve, now you have proof and accountability built into your inspections.
Kim Payne
Aviation Department Service Delivery Assistant Manager for the Port Authority of New York and New Jersey
Airport housekeeping and janitorial teams face a huge challenge: keeping enormous facilities clean despite round-the-clock traffic. We talked to one of our OrangeQC clients about how they use the latest technology to rise to the occasion. Photo by Josue Isai Ramos Figueroa Around the world, airport facility teams are dealing
Customer experience inspections are a type of specialty inspection that top-notch facilities, janitorial, building, maintenance, and housekeeping teams use to keep a pulse on the physical spaces they care for. We’ve talked before about other special types of inspections, including high-touch surface audits, process compliance audits, and end-of-shift inspections. Today,
Teams in the aviation industry contend with huge spaces, multiple organizations working within the space, and huge amounts of traffic. Airports are some of the busiest facilities in the world, especially in a place like New York City. So how can airports make the traveling experience a positive one? When
Skytrax audits are a familiar concern for those who work in the aviation and airline industry. During the COVID-19 pandemic, many travelers have relied even more heavily on the ratings and insights the service offers to distinguish which airports and airlines will be safest. What is Skytrax, how does auditing
Some of the busiest airports in the country use OrangeQC to manage quality control. Ready to test your wings? Schedule a one-on-one demo or start your free 30-day trial.
