We’ve put together a sample inspection form and cleaning checklist for hallways and corridors. You’ll also find tips for customizing the form to fit your team’s process, or creating one from scratch.
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A corridor is any space primarily used for traveling to other rooms. Hallways, lobbies, skyways, and passageways often experience increased foot traffic and serve as the first impression in most buildings.
We’ve included a sample hallway inspection form below that should help serve as a useful template for your custodial team and supervisors. As always, remember to “inspect what you expect” and communicate clearly what your team is (and isn’t) responsible for.
This is an example of a hallway cleaning inspection form, which you can modify for the facility or your team’s responsibilities.
| Line Item | Description | Rating |
|---|---|---|
| Walls | Free of dust and scuffs | Pass / Fail |
| Switchplates, outlets, and handrails | Clean, with no fingerprints or oily residue | Pass / Fail |
| Doors | Free of dust and marks, with knobs clean | Pass / Fail |
| Baseboards | No build-up of dust or scuffs | Pass / Fail |
| Flooring | No dirt, stains, visible debris, or build-up in corners | Pass / Fail |
| Mats | Clean and properly placed | Pass / Fail |
| Lighting | Dusted, with working bulbs | Pass / Fail |
| Ceiling | Free of spots, stains, and dust | Pass / Fail |
| Safety and signage | Clear of dust and marks | Pass / Fail |
| Trash and recycling | Emptied, with the outside of the cans spot-cleaned | Pass / Fail |
A good hallway cleaning checklist provides a specific set of items to be cleaned. This provides focus and direction in what can be large lobby or corridor spaces. By matching the cleaning team’s list to the supervisor’s inspection form, you empower the cleaning team to meet the clearly stated expectations. Be sure to encourage your team to take advantage of the notes section to report maintenance issues, safety concerns, and problems with equipment or supplies.
How often should hallways be inspected? That depends on your team’s responsibility in the space, the level of traffic the area receives, and the quality levels specified in the contract or SLA.
An in-house airport team is probably inspecting hallways throughout the day, while a commercial cleaning company that services an office weekly may have a monthly cadence.
Here are a few common inspection frequencies:
Clean hallways are important for movement throughout the building. Hallways receive a lot of traffic, which can create more mess.
Inspections help quickly address problems and create an overall impression of a clean, well-maintained building. In addition:
The housekeeping team at Cincinnati/Northern Kentucky International Airport (CVG) uses OrangeQC’s digital tools to identify high-traffic areas and spots in hallways and corridors that need more attention. They also track cleaning quality for their in-house and contracted cleaners in one central location.
Following general best practices for inspections will help your team deliver quality service in corridors, lobbies, and hallways. For these spaces, traffic measuring can also be very helpful.
Do the following to gather data on busy times by day, week, season, and event:
Hallway maintenance strategies will vary depending on your team’s SLA or contract. If your team is responsible for keeping the hallway at a certain level of clean throughout the day, you’ll want to spend some time measuring quality levels to strategically optimize cleaning schedules.
Hallway inspections are used by facilities teams to measure the level of cleanliness or maintenance in those spaces. They are usually visual audits. Occasionally, teams might use surface testing on high-touch surfaces such as doorknobs, plush plates, or grab bars.
Standards like the APPA cleaning levels and ISSA Clean Standards include guidance on best practices for halls and lobbies. Local safety regulations often apply to elements like trip/slip hazards, exit signs, and fire doors.
Common cleaning and maintenance issues in corridors include dirt tracked in on shoes, litter left in the hall, and oily build-up from hands on walls and doors. Hallway cleaning inspection checklists help you identify and quickly address these issues.
Corridor cleaning and maintenance issues may vary based on the season. For example, in the winter, boots tracking in snow and road salt can create a mess very quickly.
Tracking inspection data to see which line items decline in quality at certain points of the year can help you stay on top of these seasonal trends. For example, if the carpet is a mess when it snows in winter, you may need to consider whether matting is sufficient.
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