Environment Control Tucson prides itself on built-in accountability, radical transparency, and meticulously tracked communication. They’ve built a reputation for keeping a close eye on cleaning quality — and being responsive to client concerns. “I would even call it more than quality control,” president Brandon Ingram says about the company’s approach. Read more…
We recently wrote about questions facilities teams should ask when choosing a software vendor. These questions are helpful when looking at any kind of vendor, whether that’s time-tracking software, a bidding app, or all-in-one janitorial tools. To demonstrate what we mean, we’re going to dive deep into our own software Read more…
Kevin Leland, the CEO of Halo, recently wrote an article on How Dixie Cups became the breakout star of the 1918 pandemic for FastCompany. It’s a fascinating read that chronicles the invention of Dixie Cups, which failed to catch on much during the first 10 years of business . . Read more…
Judy Gillies is the president of The Surge Group, a cleaning consulting company in Toronto. She’s a CPA who has found the jump from finance to janitorial a natural fit. “Cleaning is a lot about numbers,” she says. When businesses ignore that, they do so at their own peril. Today, Read more…
We’ve talked to so many janitorial teams who thought they were doing a great job . . . only to find out their client was actually unhappy with the cleaning quality. (In fact, that’s why some of our clients seek out OrangeQC in the first place.) On the flip side, Read more…
We work with all sorts of cleaning, janitorial, and maintenance teams here at OrangeQC. They range from small, family-run businesses where the boss makes the coffee to huge BSCs that employ hundreds of people to clean entire airports. There’s one crucial thing that every business we work with has to Read more…
Every janitorial team faces challenges — and the occasional crisis. It’s not a question of if, but when. Today, we’re looking at how to deal with three common problems that can send a cleaning business into full-out panic mode. The problem: A big client is unhappy and threatens to leave. Read more…
We have a rule here at OrangeQC. We never say “We don’t have time for that.” Instead, we force ourselves to admit the truth: “It’s not a priority.” This simple swap, popularized by a Wall Street Journal article, keeps us honest. In work (and life), a lot demands our attention. Read more…
OrangeQC co-founder Matt Gornick was recently featured on Beyond Clean with Dave, a weekly show by the Academy of Cleaning Excellence’s director, David Thompson. Check out the episode here! Matt and Dave got to chat about how technology has changed the cleaning industry, what stops businesses from diving in, the Read more…
