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Management

Janitorial Inspections

What are Customer Experience (CX) Inspections?

Customer experience inspections are a type of specialty inspection that top-notch facilities, janitorial, building, maintenance, and housekeeping teams use to keep a pulse on the physical spaces they care for. We’ve talked before about other special types of inspections, including high-touch surface audits, process compliance audits, and end-of-shift inspections. Today, Read more…

By Rachel Matuch, 1 yearMarch 5, 2022 ago
Data and Reporting

How Janitorial Teams Can Sharpen Communication About Deficiencies

Upholding the terms of your contract or service-level agreement (SLA) is crucial to your team’s success. One thing that makes it much easier? The right communication. Every stakeholder on your team should be involved in addressing and correcting deficiencies before your client notices. Inspection software and apps ensure that every Read more…

By Thomas Cochran, 1 yearNovember 15, 2021 ago
Matt Gornick, founder of OrangeQC, talks with Judy Gillies, president of The Surge Group
Janitorial Inspection App

How We Answer These 6 Common Questions for Software Vendors

We recently wrote about questions facilities teams should ask when choosing a software vendor. These questions are helpful when looking at any kind of vendor, whether that’s time-tracking software, a bidding app, or all-in-one janitorial tools. To demonstrate what we mean, we’re going to dive deep into our own software Read more…

By Rachel Matuch, 1 yearOctober 4, 2021 ago
Janitorial Inspection App

Questions to Ask When Choosing a Software Vendor

The technology your team uses has a huge impact on the day-to-day work experience. After all, there’s nothing more frustrating than a broken tool — and that’s just as true for a janitorial app as it is for an electrostatic sprayer. Thoughtful selection during the software shopping process can save Read more…

By Rachel Matuch, 2 yearsAugust 31, 2021 ago
Janitorial Inspection App

What is a Process Compliance Audit?

A process compliance inspection helps you ensure that the things you can’t see are being properly cleaned and disinfected. It helps get your entire team on the same page. Additionally, it’s a step you can take to assure your clients that you’re cleaning effectively. Why now is the time to Read more…

By Rachel Matuch, 2 yearsMarch 20, 2021 ago
Client Relationships

Janitorial Bid Walk-Through Guide and Sample Checklist

A bid walk-through checklist helps the bid walk-through process go more smoothly and helps increase your chances of winning the contract. That’s because having a walk-through checklist gives you an advantage over your competitors. It’s your opportunity to introduce yourself and to exhibit your professionalism to potential clients. Companies looking Read more…

By Thomas Cochran, 2 years ago
Management

5 Top Tips for Janitorial Teams from 2020

This past year certainly threw a learning curve at professionals within the janitorial and facilities industries. We saw our teams work so hard to keep up with an ever-changing situation (rising to its Dixie Cup moment, if you will). Even as we move into 2021, with some of the same Read more…

By Rachel Matuch, 2 yearsFebruary 5, 2021 ago
Management

How the Cleaning Industry Is Making the Most of Its Dixie Cup Moment

Kevin Leland, the CEO of Halo, recently wrote an article on How Dixie Cups became the breakout star of the 1918 pandemic for FastCompany. It’s a fascinating read that chronicles the invention of Dixie Cups, which failed to catch on much during the first 10 years of business . . Read more…

By Rachel Matuch, 2 years ago
Management

Writing a Return-to-Work Plan for Your Organization and Cleaning Team

Return-to-work plans lay out the procedures and policies you’ve put in place to make sure your employees can return to work during the COVID-19 pandemic with as much safety as possible. Cleaning teams need two kinds of return-to-work plans in place: one for their client or organization, the other for Read more…

By Rachel Matuch, 2 years ago
Management

What is ISSA CIMS? Is Certification Worth It?

CIMS (short for Cleaning Industry Management Standards) is an ISSA-run certification that awards effective, efficient cleaning teams. Certified teams have to meet a long list of criteria across a range of areas, from quality systems to health and safety. We’ve talked to teams wondering if CIMS certification is worth it, Read more…

By Rachel Matuch, 3 yearsSeptember 10, 2020 ago

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OrangeQC LLC

19630 Governors Hwy. Suite 2
Flossmoor, IL 60422

+1 (312) 470-2295
info@orangeqc.com

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