Three members of the OrangeQC team headed out to Las Vegas for the ISSA Show North America 2023 in November. This whirlwind week was full of connecting with forward-thinking professionals in the cleaning and facilities industries! We got to connect with teams who use OrangeQC, share our quality control tools Read more…
Environment Control Tucson prides itself on built-in accountability, radical transparency, and meticulously tracked communication. They’ve built a reputation for keeping a close eye on cleaning quality — and being responsive to client concerns. “I would even call it more than quality control,” president Brandon Ingram says about the company’s approach. Read more…
We recently wrote about questions facilities teams should ask when choosing a software vendor. These questions are helpful when looking at any kind of vendor, whether that’s time-tracking software, a bidding app, or all-in-one janitorial tools. To demonstrate what we mean, we’re going to dive deep into our own software Read more…
A bid walk-through checklist helps the bid walk-through process go more smoothly and helps increase your chances of winning the contract. That’s because having a walk-through checklist gives you an advantage over your competitors. It’s your opportunity to introduce yourself and to exhibit your professionalism to potential clients. Companies looking Read more…
Kevin Leland, the CEO of Halo, recently wrote an article on How Dixie Cups became the breakout star of the 1918 pandemic for FastCompany. It’s a fascinating read that chronicles the invention of Dixie Cups, which failed to catch on much during the first 10 years of business . . Read more…
Kathy Patton has a unique job in the custodial industry: she’s the Business Development Coordinator for the Contract Services Division of Licking/Knox Goodwill Industries, Inc. (That’s right, Goodwill offers custodial services — more on that in a minute.) Kathy’s prior experience in the technology industry, along with the special population Read more…
We talk a good deal about quality control in the janitorial business, but we’ve found that many teams skip past a key step: setting goals. We’re going to dive into the why and how of setting goals for your janitorial team to improve your business. Why create janitorial quality control Read more…
We’ve talked to so many janitorial teams who thought they were doing a great job . . . only to find out their client was actually unhappy with the cleaning quality. (In fact, that’s why some of our clients seek out OrangeQC in the first place.) On the flip side, Read more…
We work with all sorts of cleaning, janitorial, and maintenance teams here at OrangeQC. They range from small, family-run businesses where the boss makes the coffee to huge BSCs that employ hundreds of people to clean entire airports. There’s one crucial thing that every business we work with has to Read more…
Every janitorial team faces challenges — and the occasional crisis. It’s not a question of if, but when. Today, we’re looking at how to deal with three common problems that can send a cleaning business into full-out panic mode. The problem: A big client is unhappy and threatens to leave. Read more…
