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customer experience inspections

Aviation Facilities

How the Port Authority’s Service Delivery Unit Manages Customer Experience at World-Class Airports

Teams in the aviation industry contend with huge spaces, multiple organizations working within the space, and huge amounts of traffic. Airports are some of the busiest facilities in the world, especially in a place like New York City.  So how can airports make the traveling experience a positive one? When Read more…

By Rachel Matuch, 1 yearMarch 28, 2022 ago
Janitorial Inspections

What are Customer Experience (CX) Inspections?

Customer experience inspections are a type of specialty inspection that top-notch facilities, janitorial, building, maintenance, and housekeeping teams use to keep a pulse on the physical spaces they care for. We’ve talked before about other special types of inspections, including high-touch surface audits, process compliance audits, and end-of-shift inspections. Today, Read more…

By Rachel Matuch, 1 yearMarch 5, 2022 ago
OrangeQC LLC

19630 Governors Hwy. Suite 2
Flossmoor, IL 60422

+1 (312) 470-2295
info@orangeqc.com

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