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Quality Control

Quality Control

Where to Start with Janitorial Inspection Forms? Check Out the OrangeQC Template Library

We recently introduced a new feature for our software: a Template Library with pre-loaded inspection forms from APPA and ISSA. This resource puts industry standards sourced from the most reputable organizations in janitorial and facilities management at your fingertips. We’ve heard great feedback from our teams so far! Why are Read more…

By Rachel Matuch, 5 monthsNovember 1, 2022 ago
Aviation Facilities

What is Skytrax and How Do Aviation Teams Prepare for Audits?

Skytrax audits are a familiar concern for those who work in the aviation and airline industry. During the COVID-19 pandemic, many travelers have relied even more heavily on the ratings and insights the service offers to distinguish which airports and airlines will be safest. What is Skytrax, how does auditing Read more…

By Rachel Matuch, 11 monthsApril 28, 2022 ago
Aviation Facilities

How the Port Authority’s Service Delivery Unit Manages Customer Experience at World-Class Airports

Teams in the aviation industry contend with huge spaces, multiple organizations working within the space, and huge amounts of traffic. Airports are some of the busiest facilities in the world, especially in a place like New York City.  So how can airports make the traveling experience a positive one? When Read more…

By Rachel Matuch, 1 yearMarch 28, 2022 ago
Janitorial Inspections

What are Customer Experience (CX) Inspections?

Customer experience inspections are a type of specialty inspection that top-notch facilities, janitorial, building, maintenance, and housekeeping teams use to keep a pulse on the physical spaces they care for. We’ve talked before about other special types of inspections, including high-touch surface audits, process compliance audits, and end-of-shift inspections. Today, Read more…

By Rachel Matuch, 1 yearMarch 5, 2022 ago
Matt Gornick, founder of OrangeQC, talks with Judy Gillies, president of The Surge Group
Janitorial Inspection App

How We Answer These 6 Common Questions for Software Vendors

We recently wrote about questions facilities teams should ask when choosing a software vendor. These questions are helpful when looking at any kind of vendor, whether that’s time-tracking software, a bidding app, or all-in-one janitorial tools. To demonstrate what we mean, we’re going to dive deep into our own software Read more…

By Rachel Matuch, 1 yearOctober 4, 2021 ago
Photo of a building at the University of Chicago by Alisa Anton on Unsplash
Educational Facilities

APPA Survey Reveals How Educational Facilities Teams are Preparing for Fall 2021

As summer winds on, higher education is preparing for a fall like none other: the first time most colleges and universities plan to resume full in-person learning. According to a recent APPA survey, 100% of respondents plan on returning to either a fully reopened campus or hybrid, partially-open model for Read more…

By Rachel Matuch, 2 yearsAugust 11, 2021 ago
Zoom presentation screen showing slideshow and four speakers, including Matt Gornick
Non-Profit

What We Shared About Industry Trends at SourceAmerica 2021

The SourceAmerica Virtual National Conference was an amazing meeting of the minds for leadership within non-profit agencies. Our CEO, Matt Gornick, was honored to be invited as a panel speaker for a session on industry trends and challenges. Moderator Paul Koepfinger introduced Matt as “a tech geek who got custodial Read more…

By Rachel Matuch, 2 yearsJune 1, 2021 ago
Janitorial Inspections

How to Define Deficiencies on Your Janitorial Inspections

To put it simply, a deficiency on a janitorial inspection is when a line item falls below an acceptable level. The question is, how can you determine what that level should be?     Your business or organization’s definition of a “deficiency” level will depend on a variety of factors, including: Industry Read more…

By Thomas Cochran, 2 yearsMay 11, 2021 ago
Cleaning

Creating a High-Touch Surface Audit (and Sample Form)

Healthcare facilities have long practiced the art of the high-touch surface audit because any lapse in their cleaning regimen can have devastating consequences. During the COVID-19 pandemic, that thinking has expanded to all industries. Schools, office buildings, retail buildings, and more are all using these audits to ensure that frequently touched Read more…

By Thomas Cochran, 2 yearsApril 2, 2021 ago
Management

5 Top Tips for Janitorial Teams from 2020

This past year certainly threw a learning curve at professionals within the janitorial and facilities industries. We saw our teams work so hard to keep up with an ever-changing situation (rising to its Dixie Cup moment, if you will). Even as we move into 2021, with some of the same Read more…

By Rachel Matuch, 2 yearsFebruary 5, 2021 ago

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OrangeQC LLC

19630 Governors Hwy. Suite 2
Flossmoor, IL 60422

+1 (312) 470-2295
info@orangeqc.com

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