Digital inspection technology isn’t just a luxury for facilities teams. According to the most recent APPA standards, doing inspections digitally is a best practice for all educational organizations, no matter their size. At the NCAPPA regional conference in May 2024, Nedra Stokes (Fayetteville State University’s Housekeeping Supervisor – Housing) presented Read more…
When a problem at one of your sites needs to be fixed, what happens next? Upholding the terms of your contract or service-level agreement (SLA) is crucial to your team’s success. The right communication makes that much easier. Everyone on your team should be involved in addressing and correcting deficiencies. Read more…
At a recent regional APPA conference, we had lots of great, in-depth conversations with educational facilities teams of all kinds. The more teams we met, the more some common themes emerged. Most teams who weren’t happy with their inspection technology fit into one of these three categories: They were using Read more…
Founded in 1954, Impact Cleaning Services has a long history and legacy, as well as deep roots in family. About 20 years ago, Chris Boutsalis, who started as a salesman, became the company’s sole owner; today, his three children all help run the business in various roles. While Impact embraces Read more…
Before Ann Rieben took over as Custodial Services Supervisor for the School District of Indian River County in Florida, each school managed its own custodians. Results were mixed, to say the least. Rieben created a more centralized program, using her experience with environmental services in healthcare to help improve conditions Read more…
We’ve just launched the ability to fully customize your OrangeQC account dashboard with a whole new suite of personalization options! This upgrade has been in the works for a while, and we’re so excited to put these tools in your hands. Custom dashboards make it easier to keep a pulse Read more…
Skytrax audits are a familiar concern for those who work in the aviation and airline industry. During the COVID-19 pandemic, many travelers have relied even more heavily on the ratings and insights the service offers to distinguish which airports and airlines will be safest. What is Skytrax, how does auditing Read more…
Teams in the aviation industry contend with huge spaces, multiple organizations working within the space, and huge amounts of traffic. Airports are some of the busiest facilities in the world, especially in a place like New York City. So how can airports make the traveling experience a positive one? When Read more…
Customer experience inspections are a type of specialty inspection that top-notch facilities, janitorial, building, maintenance, and housekeeping teams use to keep a pulse on the physical spaces they care for. We’ve talked before about other special types of inspections, including high-touch surface audits, process compliance audits, and end-of-shift inspections. Today, Read more…
We recently wrote about questions facilities teams should ask when choosing a software vendor. These questions are helpful when looking at any kind of vendor, whether that’s time-tracking software, a bidding app, or all-in-one janitorial tools. To demonstrate what we mean, we’re going to dive deep into our own software Read more…
