The 6-Step Contingency Plan Your Business Needs

Recently, the OrangeQC team made the switch to a new help desk software due to unforeseen circumstances with our existing provider. Our old vendor was acquired by a larger company and we found they were taking the software in a direction that didn’t align with our needs. 

Luckily, we had an established contingency plan in case one of our vendor partnerships failed.

The Best Cleaning Services Start With Inspections: Here’s Why

World-class service really begins with a thorough checklist.

Take air travel for example. Airlines are in the business of getting travellers to and from destinations quickly and safely; they’re responsible for thousands of lives every day. For a successful flight, airplanes and pilots need to meet a set of standard safety requirements prior to take-off.  Planes come with a variety of checklists that simplify complex processes, including an engine-failure checklist, a pre-boarding checklist, and a cleared for take-off checklist. The last thing anyone wants is for a pilot to forget what to do during a time of crisis. Having a checklist on hand can remove the guesswork that comes with time-sensitive, critical issues like in-flight emergencies. In the case of flying, a proper checklist can save the lives of thousands of people.

4 Things We’ve Learned from the Past 7 Years in Business

Happy 7th Birthday OrangeQC! 

This month of April, seven short years ago, marks the birth of OrangeQC and we’ve come quite a way since our humble beginnings. Throughout the years we’ve met with thousands of teams all over the world; we’ve empowered world-class organizations and put smiles on our customers’ faces; we’ve iterated, improved and learned quite a few lessons along the way.