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What to Do When Things Fall Apart at Your Cleaning Business

Every janitorial team faces challenges — and the occasional crisis. It’s not a question of if, but when. Today, we’re looking at how to deal with three common problems that can send a cleaning business into full-out panic mode. The problem: A big client is unhappy and threatens to leave. That’s where Thats Clean found themselves back in 2012. You might have read owner Tony Witana’s story before: he thought everything was going smoothly, but Read more…

By Rachel Matuch, ago

See Us Live: Announcing Our 2018 Conference Schedule!

We’ve finalized our 2018 summer/fall conference schedule, and we’re so excited to meet new teams, connect with our clients, and learn from other industry insiders. Are you going to any of these trade shows? Add our booth to your favorites and be sure to stop by: APPA 2018 National Conference (August 3–5 in Washington, DC) at booth 615. Rocky Mountain APPA (RMA) 2018 (September 24–26 in Aurora, Colorado). ISSA Show North America 2018 (October 29–November Read more…

By Rachel Matuch, ago

Four Tips to Build Better Janitorial Inspections Forms

Do you want to know the absolute easiest, cheapest way to transform your janitorial business? Write better inspection forms. It might seem too good to be true, but a good janitorial inspection form can make the difference between getting great feedback about your team’s cleaning quality, knowing who needs more training, and fixing client issues before you lose business . . . or not. The truth is, how you write your inspection form makes a Read more…

By Rachel Matuch, ago
University sign on building

University Facilities Management Team Wins $25,000 Innovation Grant with OrangeQC Project

Alan Slinkard is a Facilities Management project specialist at the University of Colorado Boulder. He’s also a former Microsoft and Apple employee who brings a tech-savvy edge to his work. He’s a part of a team that’s open to new ideas like translation earbuds for non-English-speaking staff. The Facilities Management group he’s a part of promotes ideas such as drones that fly up and check gutters for icicles or use infrared signals to find energy Read more…

By Rachel Matuch, ago

How Scheduling Inspections Gives Your Team an Edge

Imagine you’re on the phone with a prospective employee, trying to find a good time for an interview. They throw out some dates, and you check to make sure you’re free. Once you pick a time, you jot it down — whether it’s on your calendar, your phone, or a notepad — before you even hang up. Why? Because if you didn’t, you’d forget. External reminders make sure things get done. The same is true Read more…

By Rachel Matuch, ago

3 Ways Janitorial Quality Control Software Helps Hospitals

Janitorial quality control is always important, but the stakes are unusually high for hospitals and healthcare facilities. Renee Kavanagh, the Environmental Services Coordinator for Mary Rutan Hospital in Bellefontaine, Ohio, says it all comes down to safety. “Working in a hospital environment, obviously we deal with infectious things,” she says. “Our key focus is to make sure our workplace is safe.” That’s not just for patients, but for the doctors, staff, visitors—and everyone else who Read more…

By Rachel Matuch, ago
Eisenhower Box

Why You Should Never Say “We Don’t Have Time for That”

We have a rule here at OrangeQC. We never say “We don’t have time for that.” Instead, we force ourselves to admit the truth: “It’s not a priority.” This simple swap, popularized by a Wall Street Journal article, keeps us honest. In work (and life), a lot demands our attention. There are the daily tasks that keep the lights on and the business running. There are the calls, emails, and problems that pop up and Read more…

By Rachel Matuch, ago

Janitorial Apps: Which Are Best for Business?

These days, there are apps for everything—including janitorial businesses. Janitorial apps handle a multitude of tasks, from simplifying inspections to tracking how many bottles of glass cleaner you have left. But which janitorial apps are really best for your business? As we’ve designed OrangeQC, we’ve put a lot of thought into that question. But it really boils down to a few things. Simple First of all, it has to simple. An app can have all Read more…

By Rachel Matuch, ago

How Bad (or No) Janitorial Work Order Software Costs You

Great janitorial work order software is all about efficiency. It saves your team the time and money you’d spend manually sorting through requests, forwarding client emails to the right person, and remembering to follow up on a mish-mash of issues. That’s why getting it right is crucial for cleaning companies. The true cost of bad janitorial work order software If you’re using the wrong system, or none at all, it’s costing you. And that’s before Read more…

By Rachel Matuch, ago