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Rachel Matuch

Rachel handles communication for OrangeQC. She writes about all things quality control, sharing best practices from around the facilities industry through how-tos and expert interviews.
Dashboard
Data and Reporting

Supercharge Your Dashboard with These New Customization Options in OrangeQC

We’ve just launched the ability to fully customize your OrangeQC account dashboard with a whole new suite of personalization options! This upgrade has been in the works for a while, and we’re so excited to put these tools in your hands. Custom dashboards make it easier to keep a pulse Read more

By Rachel Matuch, 3 yearsApril 12, 2023 ago
Janitorial Inspections

What is a Process Compliance Audit?

A process compliance audit ensures that the things you can’t see are being properly cleaned and disinfected. It helps get your entire team on the same page. Additionally, it’s a step you can take to assure your clients that you’re cleaning effectively. “Product plus process” This quote from a webinar Read more

By Rachel Matuch, 3 yearsMarch 20, 2023 ago
Sparkler image by Tessa Rampersad
Janitorial Inspection App

The Latest on What’s New (and What’s Next) from OrangeQC

As 2022 winds down, we’re celebrating a great year for OrangeQC. We’ve rolled out some new features we’re really proud of and gotten to hear from teams using the technology in incredible ways. We’re finishing the year strong with improvements to give teams more power and control over how they Read more

By Rachel Matuch, 3 yearsJanuary 1, 2023 ago
ISSA

It’s a Wrap on ISSA Show North America 2022

After missing out on the past couple of years, we had a great time being back at the ISSA Show North America for 2022. As an added bonus, the show was held on our home turf: Chicago! With rain and shine (as well as Chicago-style hot dogs and deep dish Read more

By Rachel Matuch, 4 yearsOctober 18, 2022 ago
Aviation Facilities

What is Skytrax and How Do Aviation Teams Prepare for Audits?

Skytrax audits are a familiar concern for those who work in the aviation and airline industry. During the COVID-19 pandemic, many travelers have relied even more heavily on the ratings and insights the service offers to distinguish which airports and airlines will be safest. What is Skytrax, how does auditing Read more

By Rachel Matuch, 4 yearsApril 28, 2022 ago
Aviation Facilities

How the Port Authority’s Service Delivery Unit Manages Customer Experience at World-Class Airports

Teams in the aviation industry contend with huge spaces, multiple organizations working within the space, and huge amounts of traffic. Airports are some of the busiest facilities in the world, especially in a place like New York City.  So how can airports make the traveling experience a positive one? When Read more

By Rachel Matuch, 4 yearsMarch 28, 2022 ago
Janitorial Inspections

What are Customer Experience (CX) Inspections?

Customer experience inspections are a type of specialty inspection that top-notch facilities, janitorial, building, maintenance, and housekeeping teams use to keep a pulse on the physical spaces they care for. We’ve talked before about other special types of inspections, including high-touch surface audits, process compliance audits, and end-of-shift inspections. Today, Read more

By Rachel Matuch, 4 yearsMarch 5, 2022 ago
Decorative image of fireworks
Janitorial Inspection App

2021 Milestones and What’s Ahead for OrangeQC in 2022

Great app development always comes back to the importance of thoughtful, useful, and intuitive updates. From marquee new features to regular maintenance, that behind-the-scenes work is crucial to keeping our janitorial inspection tools running smoothly. Over the past few months, we’ve reflected on how to choose a good software vendor Read more

By Rachel Matuch, 4 yearsJanuary 15, 2022 ago
Matt Gornick, founder of OrangeQC, talks with Judy Gillies, president of The Surge Group
Janitorial Inspection App

How We Answer These 6 Common Questions for Software Vendors

We recently wrote about questions facilities teams should ask when choosing a software vendor. These questions are helpful when looking at any kind of vendor, whether that’s time-tracking software, a bidding app, or all-in-one janitorial tools. To demonstrate what we mean, we’re going to dive deep into our own software Read more

By Rachel Matuch, 5 yearsOctober 4, 2021 ago
Janitorial Inspection App

6 Most Important Questions to Ask When Choosing a Software Vendor

The technology your team uses has a huge impact on the day-to-day work experience. After all, there’s nothing more frustrating than a broken tool — and that’s just as true for a janitorial app as it is for an electrostatic sprayer. Thoughtful selection during the software shopping process can save Read more

By Rachel Matuch, 5 yearsAugust 31, 2021 ago

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OrangeQC LLC

1449 S. Michigan Avenue
Suite 13289
Chicago, IL 60605

+1 (312) 470-2295
info@orangeqc.com

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