A bid walk-through checklist helps the bid walk-through process go more smoothly and helps increase your chances of winning the contract. That’s because having a walk-through checklist gives you an advantage over your competitors. It’s your opportunity to introduce yourself and to exhibit your professionalism to potential clients. Companies looking Read more…
Kevin Leland, the CEO of Halo, recently wrote an article on How Dixie Cups became the breakout star of the 1918 pandemic for FastCompany. It’s a fascinating read that chronicles the invention of Dixie Cups, which failed to catch on much during the first 10 years of business . . Read more…
This is the final article in our series on improving your quality control process. Just to review, so far, we’ve talked about: Why do QC, and how great inspections = happy customers How to build a great inspection form and develop the right rating system Four steps to set your Read more…
We talk a good deal about quality control in the janitorial business, but we’ve found that many teams skip past a key step: setting goals. We’re going to dive into the why and how of setting goals for your janitorial team to improve your business. Why create janitorial quality control Read more…
Every janitorial team faces challenges — and the occasional crisis. It’s not a question of if, but when. Today, we’re looking at how to deal with three common problems that can send a cleaning business into full-out panic mode. The problem: A big client is unhappy and threatens to leave. Read more…
Imagine you’re on the phone with a prospective employee, trying to find a good time for an interview. They throw out some dates, and you check to make sure you’re free. Once you pick a time, you jot it down — whether it’s on your calendar, your phone, or a Read more…
