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The Top 5 Things Every Team Needs to Do When Deficiencies Happen

When a problem at one of your sites needs to be fixed, what happens next? Upholding the terms of your contract or service-level agreement (SLA) is crucial to your team’s success. The right communication makes that much easier. Everyone on your team should be involved in addressing and correcting deficiencies. If possible, this should happen before your client or organization even notices something is wrong. Here are some strategies to help your team sharpen communication Read more…

By Rachel Matuch, ago

The Industry Buzz from ISSA Show North America 2023 in Las Vegas

Three members of the OrangeQC team headed out to Las Vegas for the ISSA Show North America 2023 in November. This whirlwind week was full of connecting with forward-thinking professionals in the cleaning and facilities industries! We got to connect with teams who use OrangeQC, share our quality control tools with new teams, and learn about the latest trends in the industry. Now that we’re back — and have had a few good nights’ sleep Read more…

By Rachel Matuch, ago
Dashboard listing inspection form templates.

Where to Start with Janitorial Inspection Forms? Check Out the OrangeQC Template Library

We recently introduced a new feature for our software: a Template Library with pre-loaded inspection forms from APPA and ISSA. This resource puts industry standards sourced from the most reputable organizations in janitorial and facilities management at your fingertips. We’ve heard great feedback from our teams so far! Why are janitorial inspection templates valuable? One of the most common questions we get from new OrangeQC customers is: Where should I start with janitorial inspections? These Read more…

By Rachel Matuch, ago

3 Types of Inspection Systems That Hold Educational Facilities Teams Back (and One That Doesn’t)

At a recent regional APPA conference, we had lots of great, in-depth conversations with educational facilities teams of all kinds. The more teams we met, the more some common themes emerged. Most teams who weren’t happy with their inspection technology fit into one of these three categories: These three categories reflect trends we’ve seen in the educational facilities industry as a whole. Does one of three systems sounds like your team’s? It may be time Read more…

By Rachel Matuch, ago

The OrangeQC Process: How We Think About and Improve Our App

OrangeQC only exists because of bad software. Our founder, Matt Gornick, spent time in college helping a facilities company set up really complicated janitorial inspection software. It took a long time—and a lot of money. But in the end, after all that work, the software was so complicated that the company’s employees wouldn’t use it. The inspiration for OrangeQC emerged from that experience. (You can read the whole story here.) The goal with OrangeQC was Read more…

By Rachel Matuch, ago
Two Impact employees, both wearing company shirts, look at information on a tablet together.

This Family-Owned Cleaning Business Embraces Tech to Stay ‘Smart and Fast’

Founded in 1954, Impact Cleaning Services has a long history and legacy, as well as deep roots in family. About 20 years ago, Chris Boutsalis, who started as a salesman, became the company’s sole owner; today, his three children all help run the business in various roles. While Impact embraces the legacy and values that have brought it to thrive in the current day, the team isn’t content to rest on its laurels. Impact has Read more…

By Rachel Matuch, ago

How Quality Control Boosts Every Stage of the Client Relationship at Environment Control Tucson

Environment Control Tucson prides itself on built-in accountability, radical transparency, and meticulously tracked communication. They’ve built a reputation for keeping a close eye on quality — and being responsive to client concerns. “I would even call it more than quality control,” president Brandon Ingram says about the company’s approach. “It’s really accountability to our customers.” Ingram spoke with us recently to chat more about how the team embraces accountability, as well as the payoffs they’ve Read more…

By Rachel Matuch, ago
The 2022 White Glove award-winning team, holding trophies and a plaque.

‘Competition is great in this field’: How a K-12 school district recognizes its custodians

Before Ann Rieben took over as Custodial Services Supervisor for the School District of Indian River County in Florida, each school managed its own custodians. Results were mixed, to say the least. Rieben created a more centralized program, using her experience with environmental services in healthcare to help improve conditions at each of the schools. The program involves regular inspections at each school, tracking each custodian’s cleaning quality, communicating results, getting to the root of Read more…

By Rachel Matuch, ago
Dashboard

Supercharge Your Dashboard with These New Customization Options in OrangeQC

We’ve just launched the ability to fully customize your OrangeQC account dashboard with a whole new suite of personalization options! This upgrade has been in the works for a while, and we’re so excited to put these tools in your hands. Custom dashboards make it easier to keep a pulse on the organization’s performance and see the most important metrics for your team, all at a glance. What can I do with the new dashboard Read more…

By Rachel Matuch, ago

What is a Process Compliance Audit?

A process compliance audit ensures that the things you can’t see are being properly cleaned and disinfected. It helps get your entire team on the same page. Additionally, it’s a step you can take to assure your clients that you’re cleaning effectively. “Product plus process” This quote from a webinar held by Ecolab sums up the importance of inspecting the process: “In addition to making sure you’re using the right disinfectant, the CDC is also Read more…

By Rachel Matuch, ago