This is the final article in our series on improving your quality control process. Just to review, so far, we’ve talked about: Why do QC, and how great inspections = happy customers How to build a great inspection form and develop the right rating system Four steps to set your Read more…
Welcome to the first part of our Quality Control 101 series! Whether you’re just getting started with janitorial/facilities quality control or are an old pro looking to revisit the foundational building blocks, this series will give you a well-rounded foundation for QC. So let’s dive in. Why have a great Read more…
Imagine you’re on the phone with a prospective employee, trying to find a good time for an interview. They throw out some dates, and you check to make sure you’re free. Once you pick a time, you jot it down — whether it’s on your calendar, your phone, or a Read more…