Before Ann Rieben took over as Custodial Services Supervisor for the School District of Indian River County in Florida, each school managed its own custodians. Results were mixed, to say the least. Rieben created a more centralized program, using her experience with environmental services in healthcare to help improve conditions Read more…
Welcome to the third part of our Quality Control 101 series! In our previous two articles, we explored why it’s important to track quality through inspections and how to create your own inspections. Today, we’ll look at who performs the inspections. We’ve outlined four key steps to making sure your Read more…
The University of Minnesota’s Office of Classroom Management employs dozens of student employees to help maintain learning spaces across campus. (Check out our articles on How the UMN Office of Classroom Management Skyrocketed Classroom Readiness from 41% to 95% and How UMN Empowers Student Employees to Do QC Inspections Across Read more…
One inspector goes through an office and rates the carpets as a 3. Another comes through and gives them a 4. That might not seem like a big problem — but it is. It means you can’t trust that your data is telling the truth about your quality. Quality control Read more…
Kathy Patton has a unique job in the custodial industry: she’s the Business Development Coordinator for the Contract Services Division of Licking/Knox Goodwill Industries, Inc. (That’s right, Goodwill offers custodial services — more on that in a minute.) Kathy’s prior experience in the technology industry, along with the special population Read more…
We first met Johnathan Winters, the Senior Associate Director of Residential Services for Northwestern University, at an ISSA conference back in 2012. At that point, the Residential Services team was still doing inspections on paper, and he was looking to take things digital. We’ve been working together ever since. Johnathan Read more…
We work with all sorts of cleaning, janitorial, and maintenance teams here at OrangeQC. They range from small, family-run businesses where the boss makes the coffee to huge BSCs that employ hundreds of people to clean entire airports. There’s one crucial thing that every business we work with has to Read more…
