FSU Housekeeping Supervisor Nedra Stokes presents in front of an audience.

How Fayetteville State University Embraces Custodial Technology on a Budget

Digital inspection technology isn’t just a luxury for facilities teams. According to the most recent APPA standards, doing inspections digitally is a best practice for all educational organizations, no matter their size. At the NCAPPA regional conference in May 2024, Nedra Stokes (Fayetteville State University’s Housekeeping Supervisor – Housing) presented Read more…

Kathy Patton Has a Mission to Help Others — And an Incredible Strategy for Introducing New Software

Kathy Patton has a unique job in the custodial industry: she’s the Business Development Coordinator for the Contract Services Division of Licking/Knox Goodwill Industries, Inc. (That’s right, Goodwill offers custodial services — more on that in a minute.) Kathy’s prior experience in the technology industry, along with the special population Read more…

How Northwestern University’s Residential Services Team Went from Paper Inspections to Data-Driven Decision Making

We first met Johnathan Winters, the Senior Associate Director of Residential Services for Northwestern University, at an ISSA conference back in 2012. At that point, the Residential Services team was still doing inspections on paper, and he was looking to take things digital. We’ve been working together ever since. Johnathan Read more…