When a problem at one of your sites needs to be fixed, what happens next? Upholding the terms of your contract or service-level agreement (SLA) is crucial to your team’s success. The right communication makes that much easier. Everyone on your team should be involved in addressing and correcting deficiencies. Read more…
We recently introduced a new feature for our software: a Template Library with pre-loaded inspection forms from APPA and ISSA. This resource puts industry standards sourced from the most reputable organizations in janitorial and facilities management at your fingertips. We’ve heard great feedback from our teams so far! Why are Read more…
At a recent regional APPA conference, we had lots of great, in-depth conversations with educational facilities teams of all kinds. The more teams we met, the more some common themes emerged. Most teams who weren’t happy with their inspection technology fit into one of these three categories: They were using Read more…
Environment Control Tucson prides itself on built-in accountability, radical transparency, and meticulously tracked communication. They’ve built a reputation for keeping a close eye on cleaning quality — and being responsive to client concerns. “I would even call it more than quality control,” president Brandon Ingram says about the company’s approach. Read more…
Before Ann Rieben took over as Custodial Services Supervisor for the School District of Indian River County in Florida, each school managed its own custodians. Results were mixed, to say the least. Rieben created a more centralized program, using her experience with environmental services in healthcare to help improve conditions Read more…
We’ve just launched the ability to fully customize your OrangeQC account dashboard with a whole new suite of personalization options! This upgrade has been in the works for a while, and we’re so excited to put these tools in your hands. Custom dashboards make it easier to keep a pulse Read more…
As 2022 winds down, we’re celebrating a great year for OrangeQC. We’ve rolled out some new features we’re really proud of and gotten to hear from teams using the technology in incredible ways. We’re finishing the year strong with improvements to give teams more power and control over how they Read more…
Customer experience inspections are a type of specialty inspection that top-notch facilities, janitorial, building, maintenance, and housekeeping teams use to keep a pulse on the physical spaces they care for. We’ve talked before about other special types of inspections, including high-touch surface audits, process compliance audits, and end-of-shift inspections. Today, Read more…
Healthcare facilities have long practiced the art of the high-touch surface audit because any lapse in their cleaning regimen can have devastating consequences. During the COVID-19 pandemic, that thinking has expanded to all industries. Schools, office buildings, retail buildings, and more are all using these audits to ensure that frequently touched Read more…
A process compliance inspection helps you ensure that the things you can’t see are being properly cleaned and disinfected. It helps get your entire team on the same page. Additionally, it’s a step you can take to assure your clients that you’re cleaning effectively. Why now is the time to Read more…
